Booking Process
Making a Booking
To make a booking, you must complete the online booking form on our website or contact us directly through email or phone. Upon submission of the form and payment of the deposit (if applicable), your booking will be confirmed.
Booking Confirmation
You will receive a confirmation email from Coastal Calm Rentals once your booking has been processed. Please review all details carefully to ensure they are correct.
Payment
Payment must be made in full or according to the payment terms specified at the time of booking. Accepted payment methods include [list payment options such as credit card, PayPal, etc.].
Deposit
A deposit of 50% of the total booking price is required to secure the booking. The balance of the rental amount must be paid [30 days] prior to your arrival date.
Currency
All payments are processed in GBP unless otherwise stated.
Rental Rates
All prices are quoted per villa per [night/week], unless otherwise specified. Prices are subject to change and may vary depending on the time of year, demand, and special offers.
Additional Charges
The following additional charges may apply:
Cleaning fee:
Security deposit:
Extra guest fee: (if applicable)
Any applicable taxes and service charges
Taxes
All prices include applicable taxes unless otherwise noted.
Maximum Occupancy
The maximum number of guests permitted at the villa is [X] persons. Additional guests may be allowed at our discretion, subject to an extra charge.
Damage and Theft
You are responsible for any damage, loss, or theft to the property during your stay. Any such damages will be deducted from your security deposit, or additional charges may apply.
Behavior and Conduct
Guests are expected to behave respectfully and considerately during their stay. Noise levels should be kept to a minimum, particularly during nighttime hours. Parties, events, and commercial activities are not allowed without prior written consent from Coastal Calm Rentals.
Smoking and Pets
Smoking is [not allowed / allowed in designated areas]. Pets are [not allowed / allowed with prior approval]. If you bring a pet without prior approval, you may be subject to additional cleaning fees or the cancellation of your booking.
Villa Use
The villa is to be used solely for residential vacation purposes. Any commercial use or events (e.g., weddings, parties) must be approved in advance by Coastal Calm Rentals.
Compliance with Local Laws
Guests must comply with all local laws and regulations, including noise ordinances, waste disposal, and environmental regulations.
Refunds
The security deposit will be refunded within [7-14 days] of check-out, provided there is no damage, loss, or violation of house rules.
Deductions
Deductions may be made from the security deposit for:
Damage or loss to the property.
Additional cleaning fees due to excessive mess or misuse.
Unapproved guests or events.
Personal Information
By booking through our website, you agree to the collection and use of your personal information in accordance with our Privacy Policy. This includes using your data for processing your booking and sending relevant communications.
Third-Party Services
We may share your information with third-party service providers (e.g., payment processors) to complete your booking. We do not sell or share your data with unauthorized parties.
Cookies
Our website uses cookies to improve your experience and analyze site usage. By continuing to use our site, you consent to our use of cookies.
Limitation of Liability
Coastal Calm Rentals is not liable for any injuries, losses, or damages that occur during your stay, except where the loss or injury is caused by our negligence or willful misconduct.
Property Condition
We strive to ensure that the villa is in good condition and fully functional. However, we are not responsible for temporary failures of utilities (e.g., internet, electricity) or services beyond our control.
Coastal Calm Rentals reserves the right to terminate or suspend access to our website or cancel your booking if we believe you have violated any of these Terms.